CMC Toolkit

The Customer Marketing Coalition Digital Toolkit Community Space is a dedicated hub where customer marketers, advocates, and brand builders come together to collaborate, share insights, and maximize the impact of their customer engagement strategies. This interactive space provides exclusive access to industry experts, best practices, and AI-driven tools designed to enhance customer marketing efforts.

Industry News

Check out our digital marketing blogs for innovative resources on content strategy, content marketing, SEO, SEM, PPC, social media and more.

How to Optimize Google Maps Citations for Local SEO Success
Learn how Google Maps citations impact local SEO and how effective management can enhance your business’s visibility.
A Complete SEO Audit Template + How to Use It
Use our free SEO audit template and follow our in-depth guide to get your site in shape.
The 14 Best Competitive Intelligence Tools for Market Research
Discover the competition and reveal strategies and tactics of any industry player with these top 14 competitive intelligence tools, including Semrush Market Explorer and Semrush Traffic Analytics.
11 Best Market Research Tools: Features & Pricing
Get better insights into your industry, competitors, and target audience with these market research tools.
Competitive Intelligence: What It Is & How to Gather It
Competitive intelligence is actionable information about your competitors, target customers, and market.
What Are Website Demographics? [Explained]
Website demographics describe the characteristics of the people who visit your website.
Competitive Matrix: What It Is + How to Make One (with Templates)
Use this strategic tool to compare your company‘s offerings against competitors’ in a visual format. See how.
What Is a Meta Description? (+ Examples & Tips)
A meta description is what you‘re reading right now—a page description that can appear in search results.
How to Create Your Buyer Personas: the What, the Why, and the How
Read this buyer persona creation guide to take a step towards making better business, product, and marketing decisions and investments.

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Ready to upgrade your marketing tool set?

Tired of juggling multiple tools and struggling to optimize your campaigns? Customer Marketing Coalition is your all-in-one marketing powerhouse—designed to help you automate, personalize, and scale your marketing efforts effortlessly. ✅ Boost engagement with AI-driven insights ✅ Save time with seamless automation ✅ Increase conversions with data-backed strategies Join thousands of marketers who are already transforming their results. Try Customer Marketing Coalition's Toolkit today and watch your marketing thrive!

👉 Get Started Now

Become a Customer Advocate!

Passionate about marketing and love sharing insights? Join us as a Customer Advocate and help grow our vibrant community and product! As an advocate, you’ll get the opportunity to: ⭐️ Share your expertise and favorite CMC marketing tools. ⭐️ Help fellow members with tips, trends, and best practices. ⭐️ Gain exclusive access to insider content and networking opportunities. ⭐️ Boost your personal brand as a thought leader in marketing community.

🚀 Take me there!

Featured Categories

MarketGenius AI
MarketGenius AI est un outil de marketing digital basé sur l'intelligence artificielle, conçu spécialement pour les entreprises et les professionnels francophones. Il automatise la création de contenu, l’optimisation SEO et la gestion des campagnes publicitaires, tout en offrant des analyses approfondies pour maximiser votre retour sur investissement.
MarketGenius AI Toolkit
MarketGenius AI est un outil de marketing digital basé sur l'intelligence artificielle, conçu spécialement pour les entreprises et les professionnels francophones. Il automatise la création de contenu, l’optimisation SEO et la gestion des campagnes publicitaires, tout en offrant des analyses approfondies pour maximiser votre retour sur investissement.
CMC Toolkit
The Customer Marketing Coalition Digital Toolkit Community Space is a dedicated hub where customer marketers, advocates, and brand builders come together to collaborate, share insights, and maximize the impact of their customer engagement strategies. This interactive space provides exclusive access to industry experts, best practices, and AI-driven tools designed to enhance customer marketing efforts.
Advocacy
The CMC Advocacy Community Group is a dynamic space where customer marketing professionals come together to share insights, best practices, and success stories. This collaborative network fosters meaningful connections, offering a platform for discussions on advocacy strategies, engagement tactics, and industry trends. Whether you're looking for expert advice, fresh ideas, or a supportive community of like-minded professionals, this group is your go-to resource for driving impactful customer advocacy programs. Join the conversation and elevate your advocacy efforts!
Product Ideation
Are you passionate about creating innovative products, brainstorming fresh ideas, and turning concepts into reality? The Product Ideation Hub is the perfect community for entrepreneurs, designers, product managers, and creative thinkers looking to collaborate, share insights, and refine their ideas.
Digital Marketing
The Digital Marketing Category is the dynamic B2B hub designed for marketers, entrepreneurs, and industry professionals who are passionate about the ever-evolving world of digital marketing. This is a space where experts and learners alike come together to share insights, ask questions, and collaborate on strategies that drive business growth in the digital age.
Product Feedback and Use Cases
We’re excited to hear about how our product is working for you and how we can make it even better. Whether you’ve discovered an innovative use case, encountered a challenge, or have ideas for future improvements, this is the space to share your experiences!
General
General discussions
Risk Mitigation and Management
Network and engage with industry experts and peers on the topic of Risk Mitigation and Management. This category is focused on the systematic process of identifying, assessing, and prioritizing risks followed by the implementation of strategies to minimize, monitor, and control their impact.
Coding Corner
Whether you're a beginner learning your first lines of code or an experienced developer building complex systems, this space is for you to connect, learn, and grow together. Let’s share knowledge, collaborate on projects, and tackle challenges as a community!
PHP
This space is dedicated to all things PHP! Whether you’re building dynamic websites, working with databases, or exploring frameworks like Laravel and Symfony, this is the place to share ideas, ask questions, and grow your PHP skills.
CSS
This is the place for everything related to Cascading Style Sheets (CSS)! Whether you’re creating stunning layouts, mastering animations, or just getting started with styling your website, we’re here to learn, share, and grow together.
JavaScript
This is the ultimate space for JavaScript enthusiasts, whether you're just getting started with your first script or you’re an advanced developer building complex web applications. Let’s come together to share knowledge, solve problems, and push the boundaries of what’s possible with JS.
HTML5
This space is dedicated to all things HTML5—whether you’re building your first webpage, experimenting with the latest HTML5 features, or looking for solutions to specific challenges, you’re in the right place!

Requested Updates to the MarketGenius AI Toolkit
Hi Customer Marketing Alliance team, As a regular user of the Customer Marketing Coalition community site, I wanted to share some feedback regarding the new MarketGenius AI Toolkit. While I appreciate the initiative and potential behind offering AI-driven tools for marketing professionals, I’ve noticed that the toolkit…
CMC's AI Toolkit Dashboard Help!
Scenario: The dashboard includes a panel with dynamically generated campaign suggestions, which load inside a <div> with the class .ai-output. My team wants this panel to stand out with a futuristic glow, have responsive behavior across devices, and use a dark mode theme by default. Question: What CSS rules you would use…
What are some best practices when it comes to adjusting the theme of the CMC Toolkit Content Engine?
Newbie here and looking for insight on how to customer the Content Engine. I've read a few posts on the topic before but hoping to get some additional insight. TIA!
📢 CMC Advocacy Community House Rules – Let’s Keep It Fun & Friendly! 🎉
Hey CMC Advocates! 👋 Welcome to your go-to space for all things customer advocacy! To keep this community engaging, valuable, and fun for everyone, here are a few quick housekeeping rules (we promise, no boring fine print! 😉). ✅ Be Kind & Respectful – We’re all here to learn, share, and grow. Let’s lift each other up and…
Request to update meeting cadences
I think it goes without question that I am a huge fan of the CMC Toolkit and I greatly appreciate being part of the Advocacy Program. Might I suggest that we have a regular cadence with a member of your Product team so that we can provide feedback on existing features and weigh in on future roadmap development? Thanks for…
What roles will members of the Advocacy Program play?
Looking for more information on the purpose of the Advocacy Program and what is expected of participants.
Question around CMC Toolkit optimization
What are the best strategies for utilizing the Customer Marketing Coalition’s Digital Marketing Toolkit to optimize customer outreach and retention?
Who should I reach out to if I have questions around security and compliance?
Looking for contact information on whom I should speak with about our security and compliance configuration. TIA!
I think I may have been hacked...
I am experiencing some odd behavior with my CMC Toolkit. What should I do??
What are the dangers and pitfalls of using AI in digital marketing?
I know that AI can enhance digital marketing through automation, personalization, and data-driven insights, however it also comes with significant risks. Can someone please elaborate on what some key dangers and pitfalls marketers should be aware of?

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