CMC Toolkit

The Customer Marketing Coalition Digital Toolkit Community Space is a dedicated hub where customer marketers, advocates, and brand builders come together to collaborate, share insights, and maximize the impact of their customer engagement strategies. This interactive space provides exclusive access to industry experts, best practices, and AI-driven tools designed to enhance customer marketing efforts.

Welcome to awesome!
There's nothing sweeter than a fresh new forum, ready to welcome your community. A Vanilla Forum has all the bits and pieces you need to build an awesome discussion platform customized to your needs. Here are a few tips for you as the administrator: * Use the Getting Started checklist in the Dashboard to get your site…
Requested Updates to the MarketGenius AI Toolkit
Hi Customer Marketing Alliance team, As a regular user of the Customer Marketing Coalition community site, I wanted to share some feedback regarding the new MarketGenius AI Toolkit. While I appreciate the initiative and potential behind offering AI-driven tools for marketing professionals, I’ve noticed that the toolkit…
What are some best practices when it comes to adjusting the theme of the CMC Toolkit Content Engine?
Newbie here and looking for insight on how to customer the Content Engine. I've read a few posts on the topic before but hoping to get some additional insight. TIA!
📢 CMC Advocacy Community House Rules – Let’s Keep It Fun & Friendly! 🎉
Hey CMC Advocates! 👋 Welcome to your go-to space for all things customer advocacy! To keep this community engaging, valuable, and fun for everyone, here are a few quick housekeeping rules (we promise, no boring fine print! 😉). ✅ Be Kind & Respectful – We’re all here to learn, share, and grow. Let’s lift each other up and…
Request to update meeting cadences
I think it goes without question that I am a huge fan of the CMC Toolkit and I greatly appreciate being part of the Advocacy Program. Might I suggest that we have a regular cadence with a member of your Product team so that we can provide feedback on existing features and weigh in on future roadmap development? Thanks for…
What roles will members of the Advocacy Program play?
Looking for more information on the purpose of the Advocacy Program and what is expected of participants.
Question around CMC Toolkit optimization
What are the best strategies for utilizing the Customer Marketing Coalition’s Digital Marketing Toolkit to optimize customer outreach and retention?
Who should I reach out to if I have questions around security and compliance?
Looking for contact information on whom I should speak with about our security and compliance configuration. TIA!
I think I may have been hacked...
I am experiencing some odd behavior with my CMC Toolkit. What should I do??
What are the dangers and pitfalls of using AI in digital marketing?
I know that AI can enhance digital marketing through automation, personalization, and data-driven insights, however it also comes with significant risks. Can someone please elaborate on what some key dangers and pitfalls marketers should be aware of?
Anyone Else Experiencing Issues with CMC's Social Connect tool?
How can I use Social Connect to engage with my customers and enhance brand loyalty? I can't seem to get it to function properly. Please help!